Frequently Asked Questions

Everything you need to know about shopping with Empire Glasgow

How long does shipping take within the UK?

Standard UK delivery typically takes 2-4 business days. We also offer an express next-day delivery option for orders placed before 2 PM GMT, Monday through Thursday.

What is your return policy?

We offer a 14-day return period from the date you receive your order. Items must be in their original, unworn condition with all Empire Glasgow tags still attached.

Do you ship internationally?

Yes, we ship to most countries worldwide. International delivery times vary by location but generally range from 5-10 business days. Shipping costs are calculated at checkout.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery status.

Are your products true to size?

Most of our garments are designed with a contemporary fit. We provide a detailed size guide on each product page to help you find your perfect fit. If you are between sizes, we recommend sizing up for a more relaxed look.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer secure checkout via PayPal, Apple Pay, and Klarna for buy now, pay later options.