Returns & Exchanges

At Empire Glasgow, we want you to be fully satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange any unworn items within 28 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack the items in their original packaging, ensuring all tags are still attached and the garments are in their original condition.

• 3.
  Ship to Empire Glasgow

  Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location.

• 4.
  Receive Refund or Exchange

  Once our team inspects your return, we will process your refund to the original payment method or ship out your requested exchange within 5 business days.